Hubbub Vocals (“we”, “us”, “our”) cares about your privacy. This page explains what personal information we collect, why we collect it, and how we look after it.

 

WHO WE ARE

 

Hubbub Vocals
Email: hello@hubbubvocals.com
Address: 2 Little Branden, Biddenden Road, Sissinghurst, Kent, TN17 2AB

 

We are responsible for looking after your personal data.

 

THE INFORMATION WE COLLECT

 

We collect information you give us when you:

• Join a choir or youth group

• Book lessons, workshops, or events

• Make an online purchase

• Contact us or subscribe to emails

 

This may include your name, contact details, payment information (handled securely by our payment provider), and any relevant health or access information you choose to share.

 

Our website also collects basic technical info (like IP address and cookies) to help the site run properly.

 

For youth activities, we collect parent/guardian contact details and only minimal information about children.

 

HOW AND WHY WE USE YOUR INFORMATION

 

We use your information to:

• Run our choirs, lessons, workshops, and events

• Manage bookings, memberships, and payments

• Send you important updates (e.g., rehearsal info or booking confirmations)

• Send marketing emails if you’ve said yes—or if you’re an existing customer

• Improve our website and services

• Meet our legal requirements (like accounting records)

 

UK law allows us to use your data because:

• We need it to provide the services you’ve asked for

• You’ve given us permission (e.g., marketing emails or optional information)

• We have to keep certain records by law

• We have a legitimate interest in running and improving our business

 

We never sell your data.

 

WHO WE SHARE IT WITH

 

We only share your data with trusted service providers who help us run our business, such as:

• Website hosting and email services

• Payment processors

• Booking and membership tools

• Accountants

• Event venues (only when necessary for safety)

 

They must keep your information safe and never use it for their own purposes.

 

HOW LONG WE KEEP YOUR DATA

 

We keep your information only as long as necessary:

• Bookings/memberships: usually up to 7 years (for tax/legal reasons)

• Email lists: until you unsubscribe

• Enquiries: up to 12 months

• Children’s data: only as long as needed, with extra care

 

YOUR RIGHTS

 

You can email us at hello@hubbubvocals.com to ask us at any time to:

• See what data we hold about you

• Correct or delete it

• Limit how it’s used

• Withdraw consent (e.g., unsubscribe)

 

If you’re unhappy with how we handle your data, you can contact the ICO (Information Commissioner’s Office).

 

COOKIES

 

Our website uses cookies to make things work smoothly and to understand how people use the site. You can change your cookie settings in your browser at any time.

 

UPDATES TO THIS POLICY

 

Sometimes we may update this policy. The latest version will always be on our website.

 

If you have any questions about your data or this policy, email us at hello@hubbubvocals.com 

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This policy was last reviewed on 26 November 2025.